Returns & Exchanges
At AKC Emporium, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy on all eligible items. If your order doesn't meet your expectations, our streamlined process ensures a quick and easy exchange or refund.
Return Process
- 1.Initiate Your Request
Log into your AKC Emporium account and navigate to the 'Order History' section to select the items you wish to return and receive your RMA number.
- 2.Package Your Items
Carefully place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
- 3.Ship the Package
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location or scheduled pickup point.
- 4.Receive Your Refund
Once our quality assurance team inspects the returned goods, we will process your refund or exchange within 5 to 7 business days to your original payment method.